New ADA compliance requirements include social media. Here’s what you need to know.
Web accessibility is more than policy—it’s our duty. New ADA rules require state and local governments to make all digital content inclusive and accessible by upcoming deadlines. That includes websites, mobile apps, social media posts, PDFs, flyers, and videos.
At Social Assurance for Government, we believe making digital content accessible should be second nature, not because the law says so but because it’s the right thing to do.
New Regulations for 2026 & Beyond
In 2024, new regulations were introduced for the Americans with Disabilities Act (ADA) with digital accessibility standards for state and local governments. Importantly, this also includes public schools and districts. These rules apply to websites, mobile apps, social media, PDFs, flyers, videos, and more—all the ways your community connects with your organization online.
Entities must comply based on population demographics:
Entities serving populations above 50,000 must meet WCAG 2.1 Level AA by April 24, 2026.
Entities serving populations under 50,000 (and special districts) have until April 26, 2027.
To be technically compliant, organizations will need to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. On a more human level, this means removing barriers so everyone—citizens, residents, and community members—can fully access the stories, information, and resources your organization shares.
How Social Assurance for Government Can Help
Ensuring accessibility across all your digital content can feel overwhelming, but it doesn’t have to be. Our goal with All in for Accessibility is to provide ongoing help and resources during this critical time, so you can focus on communicating in ways that inform and inspire with confidence.
Here’s how Social Assurance for Government is supporting organizations as they prepare for 2026 and beyond:
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Accessibility Built In
Features in Social Assurance for Government’s social media management software (like AI Generated ALT Text and support for accessible PDFs and flyers) are designed to make accessibility part of everyday workflows, not an extra step. -
Training and Certifications
Social Assurance for Government users have access to training and certifications, covering topics from Social Media Best Practices to Web Accessibility Basics that empower communications teams to create content that reaches everyone. -
Secure, Inclusive Access
With features like two-factor authentication and account management support, we make sure your team has the access needed to manage content safely and effectively. -
A Commitment to Lead
We’re on track to be fully compliant with new ADA web accessibility requirements ahead of the 2026 deadline. More importantly, we’re committed to building tools and sharing knowledge that help organizations move from checking the box to changing the culture. - Specific Guidance for Schools through Class Intercom
Through Class Intercom, we make our platform, technology, and resources specifically available to schools and school districts. This includes educators and student users, who learn best practices around storytelling and digital citizenship by actively contributing content for school social media pages. Learn more about All in for Accessibility and how Class Intercom is working with schools, students, and educators to to make it happen.
